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Legend Development Services, Inc. | Hauppauge, NY
 

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Sandler Success Stories

What Our Clients Say About Us

Our Mission – Our Clients’ Success

We are committed to helping individuals and companies become more confident and competent in sales and business development We are proud to share the success stories of just a few of the clients we have served.

When I started my training, I brought in business right away. I felt comfortable with the process, and it gradually grew from there. Sandler is a great vehicle and it includes aspects that I was not expecting.

-Noah Lam, President, Connetquot West

We want to express our sincere appreciation for all of your contributions to the The NPD Group. Thanks to your outstanding talents as a sales leader, advisor, confidant, and trainer, we've not only improved our sales results but we have accomplished so much more! You have not only changed the way that our sales and service people think about sales but also how they fundamentally relate to their clients and prospects. You've impacted literally hundreds of NPD'ers in the U.S., Canada, and across our European operations. At times you've actually become a verb in NPD's unique vernacular... (it is not uncommon to hear someone say... "I went into the meeting and, you know, Rich Isaac'd them"!). You've helped NPD to create its own unique sales culture, one where people think of sales as an honest, open, ethical, and distinguished profession.

-Karyn Schoenbart, President, The NPD Group

Jeff Tempone, President, East Coast Refrigeration

“I sought out Sandler for the management side, and I’m glad I did. We’ve installed it as a culture. So it’s given us a template, and it’s given us a place to go.”

I was completely against spending the time and money on Sandler when it came up over a year ago. However here are some things that have happened to my business in the last year thanks to Leigh Schuckman at Sandler Training, Hauppauge:

  1. We are closing more sales with less sales reps (lower labor cost)
  2. We are closing those sales at a 15-30% higher price point (yes, we actually raised our prices)
  3. The majority of our sales are now referral based (much lower acquisition cost)

We have had so much success that for 2018 we have Sandler conducting our hiring, interviewing and management training.

-Chris Caputo, Chief Executive Officer, Zuma Payroll & Processing

Rob and Rich deliver Sandler, the best sales training in the world in my opinion, with enthusiasm, professionalism and skill. Every encounter I’ve had with them is supportive, challenging and valuable. They are both top-notch professionals, who walk the talk of Sandler! I’ve referred many colleagues to them and will continue to do so in the future.

-Shane Parouse, ChFC, Mangaging Director, Center for Wealth Preservation

The Sandler Blog

Insight and tips on current sales, sales management, leadership and management topics. We invite you to comment on our posts and to pass them on to your colleagues.

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Several of our employees just completed the Sandler Training Strategic Customer Care program. I am pleased to share with you that we are already reaping the benefits of this training! Here is a phenomenal success story from one of our employees:

"I was recently asked to follow up with a customer who had become frustrated with a certain situation and was demanding to speak to a manager. At the beginning of the phone call with the customer you could almost hear the tension in the air. I used the up-front contract, questioning techniques, and active listening to disarm the client and to deeply dig into the problems they were experiencing. This
resulted in our ability, as a team, to generate a detailed list of items that needed to be addressed and to prioritize them. By the end of the meeting, even though the client did most of
the talking and I mostly listened, they repeatedly thanked me for the meeting!In the past, when faced with an irate client, my knee-jerk response was a tad defensive in nature. Through Sandler training, I realized that my reactions are due to my behavioral style and up-bringing. Through conscious effort, I proved that I can change my reactions and become a better communicator.’’

-Ben Diamond, President of Health Care Compliance Strategies, Inc. (HCCS)

''Thank you very much for delivering the Prospecting Boot Camp seminars for the members of our leadership team. I received absolutely phenomenal feedback from both sessions. One manager said it was the “best training” that we have offered in a very long time. Our VP of Sales was amazed at the amount of relevant and helpful information that was delivered in a short 3 hour session.Our managers are now out canvasing the community looking to bring in new business utilizing the skills and theories you presented during the seminar.

I anticipate that we will have additional training needs before the end of the year and you will be the first person I reach out to when those needs arise. Thank you again very much for everything and it was a pleasure working with you.’’

-William Phillips, Learning and Development Manager, NEFCU

Twelve years ago I embarked upon my third career, by founding a landscape design and build firm called Garden Rooms.All went well with my old selling style until 2008. Essentially, people were just buying in a boom - very little real selling was required. As the bottom fell out of the real estate and construction markets, my business fell like a stone in water. WHAT TO DO?

For much of the past 40 years, I've been involved in sales, one way or the other. Some of the things I did were instinctual, but many were skills I acquired through various training programs and techniques found in famous books. Just as those pages had yellowed, and I had aged over time, I realized that my energy and techniques for selling had become dated and not as effective as they should be. I decided to try the Sandler system , and I'm so glad I did!

The system helps me be more effective with different personality types, stay focused on 'my process,' and feel more confident in all sales situations. It's not just Techniques, but also organizing my Behaviors and positively affecting my Attitude that the classes help me to adjust.

My sales are up by over 50% and I continue to attend classes because they help me stay at
my best. The sharing and benefits come not only from the instructors Rich and Rob, but
from other attendees as well. Networking is done among those who participate and I've done business with several people I might not have met were it not for Sandler Training....an added bonus!

-Mary Rosenvinge, President and Founder of Garden Rooms Landscape Design and Construction