THE SANDLER Team
HAUPPAUGE, LONG ISLAND
NEW YORK
Richard Isaac, the founder and President of Legend Development Services, loves to help his clients to reach their full potential in sales and business. Now in our 12th year of business, we've had the pleasure of helping hundreds of dedicated companies and individuals to become more confident and competent in sales.
Rich possesses a varied technical and business background gained over 25 years in industry. He holds a degree in Mechanical Engineering from Rutgers University, and an MBA from Hofstra University. He started his career as an Engineer with the Grumman Corporation, and eventually moved into Marketing/Sales positions at several Long Island high-tech companies. These include ADEMCO (a division of the Pittway Corporation) and Symbol Technologies, Inc. Richard spent nearly ten years at Symbol, ultimately reaching the position of Director of Marketing.
Rich became certified in the Sandler Sales methodology in 1996, and founded Legend Development Services that fall. He and his staff have grown Legend Development Services, Inc. into one of the most prominent and successful Sales Consulting firms on Long Island.
Michael Munzer, Partner, focusing on business development, marketing and consulting, joined Legend Development, Inc. in August 2006. Mike has 20+ years of experience in several key sales and marketing disciplines. His expertise covers areas such as inside sales, telesales/telemarketing, channel management, channel development, systematic lead generation, lead management and lead qualification and direct marketing. Mike has an MBA degree from C.W. Post College in Long Island, NY.
For the last 18 years Mike has worked in high tech. At Symbol Technologies, Inc. he held a variety of sales, marketing and channel management roles in positions such as Director of Distributor Sales and Business Development and Sr. Director of Inside Sales where he led a 40+ person sales team. He then worked for Network Appliance, Inc. as Director of Worldwide Channel Development.
Mike has received extensive Sandler training throughout his career. He and his teams have been an active part of the Sandler President's Club and Strategic Sales Management programs for 7+ years.
Gwen Fedrich, our office manager and customer service guru, has been with Legend Development Services, Inc. since 2003. Gwen has a broad background in administration, customer service, management, as well as experience in telecommunications and Human Resources. Gwen is a graduate of the Katharine Gibbs School in Melville, New York.
Gwen spent 11 years in the banking industry. She started in the position of a Platform Secretary in the north shore branches of HSBC (formerly Marine Midland Bank) and completed her banking career as an Executive Assistant for the V.P. of Commercial Lending. In 1988 she accepted a position as a supervisor of a customer service department with a Fleet Management company in Hauppauge, New York. Subsequent to supervising a few of the company’s divisions, she was promoted to Operations Manager/Corporate Training Manager. In her 15 year career in the fleet industry, Gwen has managed, trained, and serviced hundreds of individuals and companies within the Commercial Fleet Services industry both in the United States and Canada.
Gwen’s specialty is streamlining departmental systems, procedures and policies. She enjoys working in such a positive and educational environment.
Robert Fishman is the newest member of our training, consulting, and business development team, having joined the firm in January, 2008. Prior to joining Sandler Training, Rob was the President and CEO of a Long Island-based retailer of fine jewelry. He spent over 25 years in this business, 12 of them at the helm.Rob honed his skills through many years of running a successful enterprise, and by being an active participant in an industry-specific peer accountability group. In this alliance of like-minded business owners, Rob and his colleagues developed their expertise in customer relations, financial analysis, marketing, branding, sales and sales management.Rob has also played a leadership role on the board of his local synagogue, and is an avid and active musician and conductor, performing regularly in the New York Metro and Long Island area. Rob has a passion for mentoring people and helping them to reach their full potential, making him a perfect addition to the Sandler team.
Gail Deatrich joined the company in January 2008 bringing a varied background of experience to the company. She has performed a number of functions for several companies prior to joining us. Most recently she was the manager of a training center for a major fitness company where she was responsible for everything including administration, sales, fitness training, promotion management, cash management and site maintenance. She also has experience with database administration, quality control and vendor maintenance. At Sandler Gail is responsible for keeping on top of many of our key office functions such as database administration, calendar management, tracking attendance for our clients, managing office and kitchen supplies, certain accounting functions, and maintaining the training center. And probably the most important part of her background - she is the mother of four wonderful daughters.